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Multichannel inbox
Every customer conversation across webchat, WhatsApp, and SMS — in one dashboard.
A second brain for your business
You’re losing leadsevery time you don’tanswer fast enough.
An AI that knows your business and never misses a lead.
Get startedLive in under an hour · Cancel anytime
Trusted by service businesses in the US & Latin America
9:41
Z
Zipilot · Glow Med Spa
Online
Hi, do you have any openings this weekend for a hydrafacial?
2:14 PM
Yes — Saturday at 2:00 pm or 4:30 pm is open. Either work for you?
2:14 PM✓✓
Saturday at 2 would be perfect.
2:15 PM
Booked. Confirmation is on its way to your email. See you Saturday.
2:15 PM✓✓
Type a message…
→
01
40%
Of customer inquiries come after business hours.
02
60–80%
Of unanswered callers never leave a voicemail. They call a competitor instead.
03
1–2
Full-time staff are spent answering the same questions every day.
How it works
Set it up once. It runs forever.
Four stages, from the moment you sign up to the moment a conversation reaches your team. You do step one. Zipilot handles the rest.
- Step 01
Teach it your business
During setup, you walk through a guided onboarding. Tell it about your services, pricing, availability, policies, and how you talk to customers. Upload documents if you have them. Zipilot builds a private knowledge base that only your account can access.
- Step 02
It talks to your customers
When someone reaches out on any connected channel, Zipilot responds immediately. It answers questions, explains services, captures contact info, and moves conversations forward. At any hour. In English or Spanish.
- Step 03
It books appointments
Zipilot connects to Google Calendar, Calendly, and Boulevard. It handles bookings, confirmations, reminders, and rescheduling. No back-and-forth.
- Step 04
It knows when to hand off
Not every conversation belongs with the AI. Zipilot detects complaints, edge cases, and high-value consultations using sentiment analysis and rules you define. It flags the conversation and routes it to your team with full context.
Before & after
What changes on day one.
Four scenarios that play out at every service business. Here’s what they look like today — and what they look like once Zipilot is live.
- 01After-hours inquiry
Goes to voicemail. Caller hangs up and tries the next clinic on Google.
Answered in seconds, qualified, and booked into your calendar before you wake up.
- 02Same question, tenth time today
Front desk repeats hours, prices, and prep instructions instead of helping the room.
Zipilot answers instantly across every channel. Your team focuses on the in-person work.
- 03Spanish-speaking lead
Nobody bilingual on shift. The lead is asked to call back or simply ghosts.
Full conversation in Spanish, captured contact info, ready for your team to follow up.
- 04Lead needs a human
Note on a Post-it that gets lost. The follow-up never happens.
Flagged with the full transcript and routed to the right person with one click.
Built for service businesses
Built for the businesses where every minute counts.
- Med spas
- Cosmetic dental
- Wellness centers
- IV therapy
- Hair salons
- Dermatology
- Chiropractic
- Weight loss clinics
- Aesthetic clinics
- Permanent makeup studios
- Nail salons
- Massage therapy
“If an unanswered message means lost revenue,
Zipilot is for you.”
Everything in one place
One system. Every channel.
Zipilot pulls every conversation into a single dashboard and gives your team one place to read, respond, and train it further.
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Bilingual from day one
Full conversational capability in English and Spanish. No setup required for either language.
/03
Lead qualification
Zipilot captures contact info, asks qualifying questions, and tracks where each lead is in your pipeline.
/04
Human handoff
When a conversation needs a human, Zipilot flags it and routes it to your team with the full transcript and context.
/05
Self-improving knowledge base
Every correction your team makes trains the AI. Tell it something changed — it updates itself. No manual editing.
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Activity digests
Daily, weekly, and monthly summaries of what happened across your business. Sent automatically.
WebchatWhatsAppSMS
All conversations flow into the same dashboard regardless of channel.
Simple, flat-rate pricing
Pick a tier. Scale as you grow.
Save 17% with annual billing
GrowthMO
Single-location practices getting started with AI.
$149/ month
Billed monthly
300 conversations / month
- Team seats
- 2
- Knowledge entries
- 25
- Knowledge docs
- 10
- Webchat · WhatsApp · SMS
- Calendar booking
- Audit logs
- Salesforce CRM
- HIPAA + signed BAA
Most popular
ProfessionalMO
Growing practices that need integrations and insights.
$349/ month
Billed monthly
1,000 conversations / month
- Team seats
- 5
- Knowledge entries
- 100
- Knowledge docs
- 50
- Webchat · WhatsApp · SMS
- Calendar booking
- Audit logs
- Salesforce CRM
- HIPAA + signed BAA
EnterpriseMO
Multi-location practices and regulated industries.
$699/ month
Billed monthly
3,000 conversations / month
- Team seats
- Unlimited
- Knowledge entries
- Unlimited
- Knowledge docs
- Unlimited
- Webchat · WhatsApp · SMS
- Calendar booking
- Audit logs
- Salesforce CRM
- HIPAA + signed BAA
Pick the tier that matches your volume and the integrations you need. No overage fees — if you reach your limit, we’ll let you know before anything pauses.
Annual billing saves 17% · Cancel anytimeCommon questions
Things people always ask.
Short answers to the seven questions that come up most often. If something is not covered here, write to us — we usually reply within a few hours.
01Do I need to be technical to set this up?
No. Setup is a guided conversation. If you can describe your services, Zipilot can learn them. Most businesses are live in under an hour.
02What happens when the AI gets something wrong?
Your team corrects it inside Zipilot. Every correction feeds back into the AI so it does not make the same mistake twice.
03Is my business data private?
Yes. Your knowledge base is private to your account. No data is shared across accounts, and nothing is used to train any external model.
04Does it work in Spanish?
Yes. Full conversational capability in English and Spanish from day one. No extra setup required.
05What if my conversation volume exceeds my plan?
You get a warning at 80% and again at 90%. At 100%, new conversations pause and you will be prompted to upgrade. No surprise overage charges.
06Which channels does it work on?
Webchat (embedded on your website), WhatsApp, and SMS. All conversations flow into one dashboard.
07What booking systems does it connect to?
Google Calendar, Calendly, and Boulevard. Salesforce CRM sync is available on the Enterprise plan.
08Is Zipilot HIPAA compliant?
HIPAA-compliant data handling and a signed Business Associate Agreement (BAA) are available on the Enterprise plan. Growth and Professional are not intended for protected health information.
Get started
Stop losing leads
to voicemail.
Zipilot handles your customer conversations so you don’t have to.
Live in under an hour · Cancel anytime